RESUME
VIVIAN SINE
3642 Evening Light Cove Magna, Utah 84044
Phone: 801-981-8455
http://viviansportfolio.yolasite.com/
Objective
Seeking for a position where I can utilize my education and skills for customer services.
Professional Profile
Highly organized and dedicated with a positive attitude. Ability to work on multiple assignments under pressure and meet deadline.
RELEVANT SKILLS
• Typing to 30 WPM • Microsoft Office Word 2007 • Data Entry • Customer Service • Office Machines • Multi-tasking • 10-Key Data Entry • Windows XP • Language Ability: Portuguese, English
EDUCATION
Salt lake Community College, Salt Lake City, Utah Present
General Education- Business Associate Degree
Salt Lake Applied Technology School, Salt Lake City, Utah
Customer Service and Receptionist Certification March-2010
Pastor Dohms High School, Porto Alegre, Brazil December-1993
EXPERIENCE
America First Credit Union, West Jordan, Utah Teller November 2011-Present
JC Penney, West Valley, Utah Selling Specialist January 2011-Present
I am a problem solver. Some customers have problems to repair and defective jewelry. Which customer services skills I possess; I am able to resolve the problem and keep the customers coming back to the store for future promotion and repairs. As a result our customers always coming back and complete the surveys with 100% high satisfaction.
LDS Employment Resource Services, West Valley, Utah Director of First Impressions January 2010- May 2010
I am service oriented; for example, my job is essentially a collection of service communications involving data entry from source documents, and greeting candidates and directing them to the 19 missionaries available. As a result, I provide assistance to over 20 candidates every day.
Deseret Industries, West Valley, Utah Lead of process clothing donations July 2009- January 2010
I possess the ability to lead. In my team I supervised 15 associates, teaching and being a quick decision maker; sorting clothes between good, better and best. As a result we gave incredible deals and big bargains.
Mod Alley Custom Decal, Midvale, Utah September/2001- August 2003
Receptionist I was responsible for answering the telephone, answering questions and resolving problems. Duties: creating invoices, purchase orders, mail, whether packages, letters, express packages, or even email, will inundate the office.
Wizard Idioms, Novo Hamburgo, Brazil Receptionist October 1998- November 2000
I was responsible for answering the telephone, directing callers between teachers, clients, and office. Duties: booking appointments between clients and teachers, managed mail, and handled visitors.
